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What should you do if your Oceanside home alarm system goes off?

July 03, 2023
Home security alarm notification on smartphone.

Your home security system safeguards your residence – and your loved ones – against the various risks you may face, like burglary, flooding, and fire. Even though your home might be ready, that doesn’t mean you are. Do you know what to do if your Oceanside home alarm system goes off? The sound of an alarm can be jarring, bewildering, and might incite panic. Your best choice is to stay composed and follow these simple suggestions.

Actions to Take If Your Home Alarm System In Oceanside Goes Off

It’s a scenario no one wishes to face, but it’s also the reason why you ordered a home alarm system from the outset. You’re roused in the middle of the night with the unmistakable blasting of an alarm after one of your sensors has been activated. What are you going to do?

  1. Don’t panic. This is easier said than done when your home security alarm is blaring, and your heart is pounding. But staying calm is the optimal way to appraise the situation. Avoid the urge of trying to deal with the emergency alone instead let your monitoring experts and first responders perform their job.
  2. Protect your family. Your main focus should be your family members and moving them to safety. In the event of a burglary, this might mean going to a predetermined safe room as far from access points as possible. There’s a good chance that your alarm may have deterred the invader, but it’s always wiser to be safe than sorry. If there’s smoke or a fire, you need to exit your house without delay.
  3. Remember your smartphone. These days, the majority of homeowners have their smartphones with them always, but you may forget to take it during an urgent situation. You’ll want to have it. You’ll have the chance to stay connected with your monitoring experts and receive alerts through your home security app.

Collaborate With Your Round-the-clock Monitoring Agents

The moment your home alarm system in Oceanside goes off, your round-the-clock monitoring experts will instantly act. Their first move is to verify your alarm, and that involves communicating with you. The procedure they adhere to is based on the sort of emergency. For instance, when a medical emergency is triggered, one effort will be made to get in touch with you before first responders are dispatched. If you’re dealing with a break-in - the most common type of event - a monitoring specialist will abide by these guidelines to get in touch with you:

  • An effort will be made to communicate with you through the touchscreen interface. You will typically be required to supply a passcode.
  • If that effort is not successful, a call is made to your principal contact number.
  • A second number or your primary contact person is attempted next.
  • If there still isn’t an answer, local police officers are sent.
  • Your monitoring professionals will attempt to reach you again after the proper authorities are contacted.

If you're not in a situation where you can interact with the monitoring team, don't worry. Assistance will still be dispatched even when you're not available to verify the emergency.

Prepare for any emergency with a Vivint home alarm system in Oceanside

Stay ready for any crisis with a modern home alarm system in Oceanside from Vivint. Contact (760) 304-1641 to start customizing your property’s defense today.